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  • Viatec Business Solutions – Business Software Specialists
    Complete financial supply chain management warehousing and reporting solution Opera 3 gives you a unified view across your business Read more Sage CRM Customer Relationship Management system which helps you manage sales marketing and customer service processes with confidence Read more IPad Software Essential tool for sales teams on the road providing them with instant access to product and customer information Read more Viatec Business Solutions are the best listeners in the software business Viatec formerly Compupac Business Solutions have been helping Irish businesses for over 30 years It s a collaboration with you We listen understand and then customise the software to fit your business Tell me more Viatec News go Read full article Scallans Food Posted 24 Aug 2015 Scallans food implemented Pegasus Opera to increase efficiency throughout the company s process and to cater for business growth Read full article We ve changed our name Posted 20 Jul 2015 We are delighted to announce that as part of our rebranding strategy our company name has now officially changed from Compupac Business Solutions One Systems to Viatec Business Solutions What our clients have to say We have been working with Viatec Compupac since 2008 when we had just one company and three retail stores With their help we have grown dramatically and now we are three companies with 21 retail stores and many employees Expansion has been all the smoother because of Viatec s on going support any problems have been dealt with quickly and efficiently Sinead Kavanagh Accounts manager Orinoco Sports For more than 30 years the Compupac software team has been providing Lee Hotels with their Micropay payroll software and support services their payroll knowledge is second to none Martin Holohan General Manager Mespil Hotel Dublin Compupac now VIATEC has provided our payroll software and support

    Original URL path: http://www.viatec.ie/ (2016-02-16)
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  • Contact Us | Viatec
    Metro Business Park Ballycurreen Airport Road Cork Tel 353 0 21 4809000 Contact form All fields are required unless otherwise indicated optional First Name Last Name Email Telephone Number Product Solution Company Comments What our clients have to say We have been working with Viatec Compupac since 2008 when we had just one company and three retail stores With their help we have grown dramatically and now we are three companies with 21 retail stores and many employees Expansion has been all the smoother because of Viatec s on going support any problems have been dealt with quickly and efficiently Sinead Kavanagh Accounts manager Orinoco Sports For more than 30 years the Compupac software team has been providing Lee Hotels with their Micropay payroll software and support services their payroll knowledge is second to none Martin Holohan General Manager Mespil Hotel Dublin Compupac now VIATEC has provided our payroll software and support services for twenty five years now Their payroll knowledge and support service is the best so we are confident that as our requirements change the evolving Sage Micropay provided by Viatec will continue to meet our demands Martin Munroe Financial Controller Allergan Pharmaceuticals We have been using Sage

    Original URL path: http://www.viatec.ie/contact (2016-02-16)
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  • Sage 50 Accounts Professional - Sage Line 50 | Viatec
    Accounts Sage Support Sage Micropay Ireland s most popular Small Business Accounts Solution Specially designed for small to medium sized businesses Sage 50 Accounts Professional helps you manage your customers suppliers VAT sales and purchase orders and foreign trading It makes complex accounts processes easy giving you more time to run your business Thousands of small businesses across Ireland and the UK use Sage Accounts to run their business Viatec formerly Compupac Business Solutions who have over 250 Sage customers using Sage Software are one of Irelands largest and most experienced Sage Business Partners Run your business simply Key Features Calculate reconcile and submit your VAT Return with ease Simple Bank Reconciliation View your balance sheet profit and loss trial balance and full audit trail instantly Financial Reports to fit your business Stay on top of your workload up to 10 people can work in Sage 50 Accounts Professional at the same time Manage Customers Suppliers Accounts Key Features Save time and monitor orders Get paid faster send electronic invoices and statements View complete customer and supplier history Manage customer debt Doing business in multiple currencies Sales Order Processing Process Sales Order and despatch them through the simple SOP module

    Original URL path: http://www.viatec.ie/products/sage/sage-50-accounts (2016-02-16)
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  • Sage Micropay Professional Payroll Software | Viatec
    Blog Posts Case Studies About About Us Testimonials Case Studies Sage Micropay You are here Home Business Solutions Accounting ERP Sage Micropay Sage 50 Accounts Sage Support Sage Micropay Ireland s most trusted payroll software Thousands of Irish companies across Ireland trust Sage Micropay to run their payroll with over 250 of these customers across partnering with Viatec because of their knowledge and award winning support Viatec formerly Compupac Business Solutions have been selling and installing Sage Micropay since Sage opened its doors in Ireland many moons ago We re the most experienced Sage Payroll Software Expert in Ireland Sage Micropay helps you process complex payrolls quickly and accurately It s easy to use very powerful and has excellent reporting capabilities Key Features Import Timesheets batch entry time and pay Compliant with all relevant legislation Formula based payments and deductions Calculates holiday entitlement and pay Assign employees to multiple departments and cost centres Email payslips with PDF protected passwords Automatic online updates and RSS feeds Integrates with Sage 50 Accounts An Expert support team with us Key Benefits Process Payroll Quickly Email Payslips Revenue Online Compliant Up to date Tax Legislation Included Tell me more about Sage Micropay First Name

    Original URL path: http://www.viatec.ie/products/sage/sage-micropay (2016-02-16)
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  • Pegasus Opera 3 Accounting Software | Viatec
    Chain Credit Management Opera 3 Telesales Opera 3 Fixed Assets Document Management Data Manager Pegasus XRL XL Reports Pegasus PIM Pegasus Dashboards Opera 3 E Commerce IPAD Sales Orders Pegasus Support A complete Financial Distribution Solution Opera 3 offers a unified view throughout your business eliminating the need to run separate finance supply chain and customer service As Pegasus Opera 3 is a modular software Viatec work with you to configure and customise the software to create a business solution to suit your particular business needs The software also allows for future growth within your business where additional modules can be added at a later stage depending on your business s requirements With a highly successful track record of deployment our experts have the knowledge and practical experience to help you select the specific modules for your business to achieve targeted results and increase your bottom line Opera 3 core modules Financials Credit Management Fixed Assets Supply Chain Management Telesales for specific industries Warehouse Management and scanning E Commerce IPADS for sales reps Document Management Service Management CRM Key Benefits Fully Integrated Solution All the Pegasus modules are end to end integrated Easy to use Reduced training time required Strong

    Original URL path: http://www.viatec.ie/products/pegasus/pegasus-opera-3 (2016-02-16)
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  • Sage CRM Software Ireland | Viatec Business Solutions
    Studies About About Us Testimonials Case Studies Sage CRM You are here Home Business Solutions CRM Software Sage CRM Sage CRM Sales Force CRM Customer Service Project Management CRM Marketing CRM E Marketing Understanding your customers is vital to gaining a competitive edge Accelerate your business with Sage CRM Sage CRM is specifically designed to help businesses like yours with easy to customise modules for Sales Force Automation Marketing Campaigns E Marketing Customer Service Project Management Resource Management Equipment Register Contracts SLA s It is quick to install affordable and value for money Key Benefits Targeted Communications You can produce highly targeted well focused customer communications Customer Value You get detailed information on the lifetime value of a customer so you can identify customers that are the most profitable Budget Management You can track and manage your marketing spend and reduce unnecessary administrative overheads and costs Sales Lead Generation Your marketing team will have more accurate information and intelligence on activities designed to generate sales leads Return on Investment ROI You can accurately measure your marketing campaign s ROI On message You can ensure your customers get that right message at the right time Tell me more about Sage CRM

    Original URL path: http://www.viatec.ie/products/sage-crm/sage-crm (2016-02-16)
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  • Sales Force Automation - Sage CRM | Viatec Business Solutions
    the client Interactive dashboard The Sage CRM interactive dashboard is a highly visual workspace which you can customise to suit your individual needs Graphs and tables allow you to get every detail It lets you manage activities effectively and you can instantly track progress without having to switch between screens You can visually track performance of your team Improves communication between front and back office staff Integration with Sage Accounts modules gives sales staff access to both financial and non financial customer data Staff are able to work together more effectively to meet objectives when the customer interactions across departments and activities are clearly visible For example data from Sage ERP would allow a sales manager to check availability of stock across different locations and review the status of orders without having to wait to ask colleagues It helps remove the potential for delays and ensures that you can give customers accurate information and improve customer service Sales Force Automation Sales opportunities and the sales pipeline can be analysed instantly within Sage CRM This lets your sales staff focus their efforts on opportunities to close sales and identify prospective customers in the pipeline that need more focus Follow up actions can be assigned to the personnel best qualified to handle those leads this maximises your staff productivity Sage CRM also lets you specify lead assignment rules based on sales territories so you can evaluate performance by territory Workflow Workflow is available out of the box to help you get your sales teams working smoothly with all your business processes It is straight forward to customise Workflow to match your business As a result with all sales people following the same work process no opportunities are lost and productivity improves Sales Forecasting Because Sage CRM gives you point and click reporting

    Original URL path: http://www.viatec.ie/products/sage-crm/sales-force (2016-02-16)
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  • CRM Customer Service - Sage CRM | Viatec Business Solutions
    timescales are automatically sent to the next management level using workflow functionality This helps to ensure the best possible customer care is always provided Workflow can be fully customised in Sage CRM to suit the company s individual needs Interactive dashboard The interactive dashboard provides an accessible workspace to track cases and take actions directly without the need to ever switch screens This is an effective tool to help customer care teams reduce the lead times taken to resolve issues and be more productive Service Level Agreements SLA Sage CRM lets customer service teams monitor their service levels and ensure that SLA response times are kept to A traffic light system automatically highlights customer cases which do not meet response times This means action can be taken quickly to resolve issues Web Self Service Module This module gives you the option to let customers partners and suppliers access defined sets of data within the Sage CRM system This can be integrated with the company s own website so that customers can have access to information immediately regarding their queries or other issues Performance benchmarking With Sage CRM you can benchmark customer service operations This drives teams to continually work towards giving excellent service to customers Case volume resolution times and other metrics on the interactive dashboard help customer service teams to continually focus on giving the best customer service possible Knowledge Bank Sage CRM s centralised knowledge bank with answers to common customer issues gives customer service teams immediate access to the information they need to resolve issues quickly and efficiently Reporting You can easily monitor customer service performance in Sage CRM Call volume case resolution times communications and follow up can be analysed and displayed on the interactive dashboard Reports can be given to customers to use as evidence

    Original URL path: http://www.viatec.ie/products/sage-crm/crm-customer-service (2016-02-16)
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