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  • Disclaimer | Legal Information - Shannon Heritage
    within this site Shannon Heirtage accept no liability for any inaccuracies or any loss or damage arising from the use or reliance and or dissemination of information obtained from this website Please notify any errors typographical or otherwise to us NEWS SPECIAL OFFERS Memmingen to West Coast of Ireland Fly from Memmingen to the West Coast of Ireland from April to October 2016 from 165 return Commemorating the events of

    Original URL path: http://www.startup.ie/LegalInformation/Disclaimer/ (2016-02-11)
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  • Cookie Policy | Legal Information - Shannon Heritage
    industry standard options for disabling cookies without completely disabling the functionality and features they add to this site It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use Disabling Cookies You can prevent the setting of cookies by adjusting the settings on your browser see your browser Help for how to do this Be aware that disabling cookies will affect the functionality of this and many other websites that you visit Disabling cookies will usually result in also disabling certain functionality and features of the this site Therefore it is recommended that you do not disable cookies Third Party Cookies In some special cases we also use cookies provided by trusted third parties The following section details which third party cookies you might encounter through this site This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content For more information on Google Analytics cookies see the official official Google Analytics page We also use social media buttons and or plugins on this site that allow you to connect with your social network in various ways For these to work the following social media sites including will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies More Information Hopefully that has

    Original URL path: http://www.startup.ie/LegalInformation/CookiePolicy/ (2016-02-11)
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  • - Shannon Heritage
    2 PAGES IN THIS SECTION Search You are here Home Search Search Results NEWS SPECIAL OFFERS Memmingen to West Coast of Ireland Fly from Memmingen to the West Coast of Ireland from April to October 2016 from 165 return Commemorating the events of April 1916 with King John s Castle Limerick King John s Castle is running a schools competition throughout March and April 2016 to commemorate the events of

    Original URL path: http://www.startup.ie/search/ (2016-02-11)
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  • Terms & Conditions | Book Now - Shannon Heritage
    breach of the peace d Is in the opinion of staff of the Company thought to be under the influence of alcohol or other substances such that they are likely to pose a threat to the safety wellbeing and or enjoyment of the event to other visitors guests and or staff of the company 8 Save as otherwise permitted by Shannon Heritage all persons entering a Shannon Heritage Attraction must pay for admission Tickets must be retained at all times and submitted for inspection if required by any employee Any person attempting to gain admission without a valid ticket may be ejected and the Gardaí may be called 9 In accordance with Irish Law smoking is permitted only in designated areas of all Shannon Heritage attractions and is strictly prohibited while in attendance at any evening entertainment This is regulated by law and the Company has no discretion whatsoever in this regard Breach of this regulation is a criminal offence not only by the person smoking but also on the part of the Company and its staff for allowing or permitting the same Therefore all breaches will be dealt with strictly 10 Any behaviour likely to cause annoyance or a threat to other visitors or staff of the Company or confusion of any kind is not permitted Visitors are expected to respect and conform to local laws and customs If in the opinion of Shannon Heritage a visitor is behaving in such a way as to cause danger distress or annoyance to others or damage to property he she may be removed from the attraction without refund In addition he she must meet any expenses incurred as a result of such behaviour To ensure the safety of other visitors Shannon Heritage management reserves the right to carry out searches on the property of patrons 11 We will use all reasonable endeavours to ensure that Shannon Heritage evening entertainment venues and day visitor attractions and the exhibits displays within the attractions are open for use by visitors during normal opening hours However Shannon Heritage reserves the right in its absolute discretion whether for safety or maintenance reasons or otherwise and with or without prior notice to close an attraction or an exhibit or any part of it In the event of a venue attraction closure resulting the cancellation of a customers visit or evening entertainment Shannon Heritage will use its best endeavours to offer where possible or appropriate an alternative venue or in the alternative and at all times at the sole discretion of the Company refund any visitor the cost of his or her prepaid ticket Otherwise Shannon Heritage will have no liability whatever including no liability for travel expenses or any other out of pocket expenses in respect of closure of part or all of any Shannon Heritage Attraction 12 Other than liability for death or personal injury resulting from Shannon Heritage negligence Shannon Heritage its employees or agents shall not be liable for any loss or damage direct

    Original URL path: http://www.startup.ie/BookNow/TermsandConditions/ (2016-02-11)
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  • Customer Service Charter | About - Shannon Heritage
    Quality Customer Service and Business excellence in all its operations and interaction with customers Our charter sets out our commitment and the standards of service we aim to provide and applies to everyone who has contact with Shannon Heritage including Members of the public Tour Operators Travel Agents Media Corporate Companies Colleagues Directors Other Organisations Sponsors and Advertisers Mission Statement We are committed to providing a high quality professional service which satisfies all customer enquiries by giving clear consistent accurate and prompt information a memorable visitor experience and a warm friendly welcome Our commitment We are committed to Maintaining a professional manner Being courteous and helpful Listening carefully Providing clear and accurate information Responding to enquiries and requests promptly Being transparent and accountable Being sensitive to special needs Advising of all relevant timescales Apologising if we make a mistake Continuously striving to improve our service standards Timeliness and Courtesy Our key pervasive theme is to provide a consistent friendly and hospitable service that leaves our customers feeling they have had a unique and enjoyable experience We are committed to providing our services in a polite and helpful way To ensure that customers obtain the highest standard of service Staff are required to always greet customers and be helpful friendly and courteous to them Staff are required to be responsive whether its by phone E mail or in person All front line staff are given induction training and ongoing assistance in giving top quality customer service Correspondence requiring response will be acknowledged immediately and responded to in full within a week of receipt All correspondence will carry a contact name and telephone number Information All information provided by Shannon Heritage to customers will be in a clear simple and accurate format Promote an ethos of Equality and Diversity official Language Equality All customers have the right to the same standard of quality customer services This is ensured through our compliance with The Equal Status Act 2000 We will strive to meet these expectations through the Irish Language Physical Access We will strive to provide safe clean and accessible facilities which facilitate those with disabilities and specific needs Consultation and Evaluation Shannon Heritage strives to consult regularly with customers and partners in order to focus on key requirements of our customers Choice In our response to customers stakeholders requirements we will endeavor to provide a variety of choice in our service delivery Internal Customer We value the expertise of all our employees and continuously strive to ensure that they have the opportunity to grow and develop to their full potential in order to deliver our services professionally and effectively Better Co ordination We are proactive in our partnership approach to ensuring a co ordinated and integrated approach to service delivery Complaints and Appeals We are committed to dealing with any complaints in an open courteous and transparent manner as outlined in our Complaints and Appeals Procedure which is outlined below Complaints and Appeals Procedure It is Shannon Heritage s objective to provide

    Original URL path: http://www.startup.ie/UsefulInformation/About/CustomerServiceCharter/ (2016-02-11)
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  • Conduct Code Employees | About - Shannon Heritage
    of the Company must immediately declare in writing to our manager details of any potential interest shareholding or possible conflict of interest which we or any member of our family has with any company which might affect our impartiality in carrying out our duties and responsibilities This would include any business interest with a company or individual that could benefit financially in its dealings with the Company will advise the Company in writing of any plans to take up employment with any third party or engagement with any third party following cessation of employment with the Company which may give rise to a potential conflict of interest or confidentiality concerns 4 4 Disclosure of Information 4 4 1 Confidentiality We must at no time either during or after our employment with the Company discuss disclose or otherwise reveal any information in connection with the Company s business or the business of any individual or firm which can be classified as a client of the Company with any third party In the normal course of events information that has been received in confidence commercially sensitive information or personal in nature should not be released 4 4 2 Freedom of Information Under the Freedom of Information Act 1997 FOI Act members of the public enjoy a legal right of access subject to certain limitations to information held by the Company Arising from the Act the Freedom of Information Officer has responsibility for overseeing the Company s compliance with the Act In accordance with the Company s obligations under the FOI Act where it is proposed to release sensitive information the consultation procedures as provided for under the FOI Act must be observed An Internal Review Committee exists to consider appeals and to discuss decisions made by the Company under the FOI Act We should familiarise ourselves with official guidance in this area which is available from the FOI Officer 4 4 3 The Media We must ensure that all material is presented to the media in a professional co ordinated and positive fashion All media queries must be referred to the Shannon Development Communications Department who have primary responsibility in this regard Within a framework agreed with the Communications Department relevant staff members may be allowed respond to media queries on matters of which they have particular knowledge 5 Work on behalf of External Bodies Due to the nature of our business we may from time to time be invited to undertake work or carry out tasks on behalf of outside bodies or individuals during normal working hours which is unconnected with the work of the Company Such requests may involve lecturing delivering papers at conferences or other assignments Where such invitations are received we must formally advise our manager and H R in writing The formal written approval of the Company must be received in advance of any such assignments being undertaken Where approval is granted and payment is received in respect of work undertaken during working hours then we must

    Original URL path: http://www.startup.ie/UsefulInformation/About/ConductCodeEmployees/ (2016-02-11)
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  • - Shannon Heritage
    Download the Seasonal Application pdf Development Executive Role Shannon Heritage are recruiting for a Business Development Executive To apply for the Business Development Executive role please send an up to date CV cover letter to HR shannonheritage com Closing date for applications is 5pm Monday 15th of February 2016 For full job brief click here Business Development Executive NEWS SPECIAL OFFERS Memmingen to West Coast of Ireland Fly from Memmingen

    Original URL path: http://www.startup.ie/UsefulInformation/About/Vacancies/ (2016-02-11)
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  • Plan Your Visit | Useful Information - Shannon Heritage
    try www railtoursireland com or www quicktours ie Also luggage can be left at the Station for a small fee View Shannon Heritage Locations in a larger map When you arrive in Bunratty Located just off the N18 between Limerick Ennis You can t miss the Castle A tourist once asked the question why did they build the castle so close to the motorway Free parking is available at the castle year round If you re hungry or thirsty when you arrive On site we have a wonderful Tea room in Bunratty Castle serving teas coffees soups sandwiches as well as an extensive Lunch Dinner Menu in MacNamara s Pub aka Macs a 19 th century village pub restaurant fitted with old world furnishings Other places to eat in the Village Dirty Nelly s JP Clarkes Gallaghers Meadows Byrne The Creamery Bar Check out http www clare ie for a complete visitors guide to Bunratty Village from where you can explore all that Clare has to offer including the world famous Cliffs of Moher Doolin Irish Traditional Music The Burren many others including places to eat places to stay nightlife etc Travel Tip G enerally tips are optional say rounding up to the nearest euro in taxis or a 10 tip is customary in restaurants with good service Also don t leave your change on the bar as you would in the States unless you want the barman to assume that you re being very generous Some tips for your stay Weather in Ireland Generally Ireland has a moderate climate with temperatures rarely falling below freezing top temperatures only reaching 27 28C However it has been said of Ireland that you can experience four seasons in the one day So bring your anorak umbrella or hat something warm to wear

    Original URL path: http://www.startup.ie/UsefulInformation/About/Planyourvisit/ (2016-02-11)
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