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  • RGDATA URGES UTILITY COMPANIES TO REIMBURSE RETAILERS FOR PAY AS YOU GO SERVICES
    in local shops Many local shops provide pay as you go bill payment services for utility services and local authorities This is a very convenient service whereby people can pop into their local shop to pay a bill pay their parking charges or toll charges The various utility companies and the local authorities have made major cost savings by outsourcing their payment services to local retailers However local shops cannot provide these services at a loss This is why many local shops apply surcharges to cover the cost of providing these services Individual retailers and RGDATA have made representations to the payment service providers about this issue and they consistently tell us that the utility companies are not prepared to increase the payments to retailers to cover the cost of providing this service RGDATA notes the concerns raised by the Money Advice Budgeting Service MABS and others about the impact this is having on hard pressed consumers Out members are community retailers who are trying to provide convenient services for their customers However our members will not survive in business if they provide services at a loss This will close local shops and put their staff out of jobs It

    Original URL path: http://www.rgdata.ie/index.php/press-room/news/106-test-public-news (2016-02-18)
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  • STOP THE EMPLOYMENT CRISIS IN THE RETAIL SECTOR: RGDATA BUDGET SUBMISSION 2015
    Employers PRSI rate in Budget 2015 The RGDATA Pre Budget 2015 submission also calls for specific measures to aid town centre regeneration The policies adopted by the Government in Budget 2015 will have a direct impact on the capacity of the SME sector to create employment particularly in sectors of the economy that have suffered the brunt of recession said Tara Buckley Director General RGDATA RGDATA supports Government policies to stabilize the public finances underpin Ireland s competitiveness put money in people s pockets and support small and medium sized family owned businesses as the key drivers of job creation and local economic activity The RGDATA Pre Budget submission also calls for funding for the establishment of Town Teams to lead the economic and social recovery of towns and villages measures to tackle the black market maintain the 9 VAT a specific JobBridge Internship Scheme for the retail sector to put a stop to new costs and red tape for retailers and confirm the current tobacco licensing system will remain unchanged The independent retail grocery sector is a key contributor to the national economy and has a disproportionately significant impact in local economies This is nowhere more apparent than in

    Original URL path: http://www.rgdata.ie/index.php/press-room/news/157-stop-the-employment-crisis-in-the-retail-sector-rgdata-budget-submission-2015 (2016-02-18)
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  • RGDATA PERSISTENCE PAYS OFF: STOP SMOKING PRODUCT TO BE SOLD IN ALL LOCAL STORES
    made numerous submissions to make these products available for sale in local shops and are delighted to note that persistence pays off said Tara Buckley Director General RGDATA This will be the first NRT product range available for general sale in Ireland and will result in these products being more widely accessible by people wishing to seek assistance to reduce or quit smoking It is anticipated that the products within

    Original URL path: http://www.rgdata.ie/index.php/press-room/news/158-rgdata-persistence-pays-off-stop-smoking-product-to-be-sold-in-all-local-stores (2016-02-18)
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  • RGDATA takes the lead in launching new online training initiative
    owners and staff complete the training it will ensure that staff in shops are confident in the sale of alcohol and their obligations under the RRAI Voluntary Code of Practice Speaking at the launch at Blackrock in Dublin Mary Kennedy owner of Alcohol ie and developer of the RRA Programme said Responsible Retailing of Alcohol RRA training is designed to support the real needs of the industry instilling confidence to make decisions and act decisively when the need arises Customer safety protection of minors and moderate consumption of alcohol are key elements of responsible retailing and its importance to our country s health welfare is crucial RRA Online is user friendly quick and comprehensive It contains interactive quizzes and multimedia animation providing a good knowledge base for all those employed in the mixed trading industry Meeting all current EU guidelines and using the latest e learning technology the Programme is recognised as best in class It is a credit to the organisation that RGDATA have committed to promoting the programme to their members and that all staff will now have access to up to date information on the sale and display of alcohol ID checking guides and correct complaints procedures Tara Buckley Director General RGDATA welcomed the new online programme and stated We are delighted to bring this online training initiative to our members to ensure all staff are trained to the highest level in the sale of alcohol Dr Stephen Stewart Consultant Gastroenterologist and Hepatologist Mater Hospital also commented Alcohol is a unique commodity and must be treated with respect and some caution An educational course that offers a good grounding in the key elements of this is invaluable and should in my view be a pre requisite in the training of staff With raised awareness of the potential

    Original URL path: http://www.rgdata.ie/index.php/press-room/press-releases/226-rgdata-takes-the-lead-in-launching-new-online-training-initiative (2016-02-18)
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  • Banking system still broken claim retailers. Poor service, higher charges and captive to their bank - survey reveals
    economy does not damage local businesses which have real potential to contribute positively to economic recovery Buckley said RGDATA said that it would be presenting the results of its survey and related commentary from retailers to the Minister for Jobs Enterprise and Innovation Richard Bruton TD and the Minister for Finance Michael Noonan TD to secure an appropriate Government response to the issues raised See comments below by Retailers from banking survey Ends For further information please contact Kathleen Cahill Communications Manager RGDATA Ph 01 2887584 Mob 087 6989191 Email This email address is being protected from spambots You need JavaScript enabled to view it RGDATA The Retail Grocery Dairy Allied Trades Association is the representative association for over 4 000 independent family owned grocery shops convenience stores forecourt stores and supermarkets in Ireland RGDATA is the longest established retail trade association representing the independent grocery sector for over 70 years Comments from RGDATA Banking Survey Supermarket Owner Co Laois Bank of Irelan d The restrictions have caused my business to lose turnover and suppliers The attitude of a bank employee has been detrimental to my business with her intimating she would call in the receiver despite my business being profitable Her claim was that she could do this because the bank have a debenture over my business This has caused me extreme hardship and had a detrimental effect on my mental health I feel my bank are in no way trying to help me grow my business In fact they are doing the complete opposite Over the past seven months my turnover has decreased due to cashflow constraints placed on my business by Bank of Ireland My business was growing year on year at a rate of between 3 to 5 percent It is now in decline due to these constraints My accountants are currently trying to find a suitable financial solution which will allow my business to start growing once more I have found Bank of Ireland to be extremely arrogant and incapable of understanding my business over the past 12 months I would hope I can find a bank which is willing to work with me going forward and provide my business with the facilities it needs to return to growth Convenience store owner Galway AIB Tried to increase overdraft or to get extra funding last year I spent 2 5k on accountant doing projections etc requested by bank Process took 4 months to be refused despite being given all postitive vibes through out process Supermarket Owner Co Louth Bank of Ireland The Bank of Ireland has become an extremely disappointing bank to deal with I have a top grade account according to the branch manager The manager is at a loss as to why I was refused a loan He s not long left Ulster Bank and found it hard to understand the decision of the underwriter in Dublin having given his seal of approval for my application My bank charges have increased 400 over last

    Original URL path: http://www.rgdata.ie/index.php/press-room/press-releases/219-banking-system-still-broken-claim-retailers (2016-02-18)
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  • Global retailers that consistently break Ireland’s retail planning rules must be challenged in the best interest of vibrant town centres: RGDATA
    detached from the town centre We believe there are serious planning issues with this application that it does not comply with the Retail Planning Guidelines and if it is approved it will impact adversely on the viability of Athenry town centre RGDATA has not objected to another application for a discount supermarket in Athenry on a site that is zoned town centre It is vital during these challenging times for many rural towns and villages that new retail developments are directed into sites that aid town centre regeneration rather than merely suiting the operating preference of a particular retailer Buckley stated The global retail giants that consistently apply to build out of town or edge of town stores on standalone sites need to be challenged to come into the town centre and develop existing zoned sites derelict sites or disused town centre buildings Then they will actually create footfall competition and a vibrant retail zone in the centre of towns instead of a counter attraction that will further suck the life from the town centre RGDATA makes no apologies for objecting to retail applications that do not comply with the Retail Planning Guidelines Too many citizens are the victims of bad planning as they sit in traffic jams have to travel long distances to work schools or to shop face the challenges of finding affordable housing deal with flooding problems can t walk around their community or have derelict downbeat town centres with empty buildings surrounded by vast soulless out of town retail developments Buckley added An Bord Pleanala is an independent planning authority that will assess the proposed development and its suitability and will make a decision if it is in the best interests of proper planning and sustainable development Those who consider a proposed development to be good

    Original URL path: http://www.rgdata.ie/index.php/press-room/press-releases/217-1-july-2015-global-retailers-that-consistently-break-ireland-s-retail-planning-rules-must-be-challenged-in-the-best-interest-of-vibrant-town-centres-rgdata (2016-02-18)
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  • Retailers frustrated over National Lottery in store terminal failures once again
    for the owners of almost 4 000 local shops are experiencing further problems with the lotto terminals in shops today This is extremely frustrating as this is a busy day for Lotto agents with the Euromillions draw heading for 130m said Tara Buckley RGDATA Director General Retailers are very annoyed that the problems with the system have still not been sorted seven months after the changeover Shop owners are also annoyed with the National Lottery helpline service We have complaints from members that their calls are not being answered One retailer has tried to make contact seven times this afternoon with no response This is a very poor service for the retail agents who are left explaining to customers that the situation is out of their control said Buckley It is a disgrace that customers have to be turned away because of these ongoing lottery technology glitches in shops What is equally frustrating is that the glitches always seem to coincide with large Euromillions or National Lottery jackpots said Buckley RGDATA is seeking assurances from the National Lottery Regulator that he is addressing this issue as a matter of urgency Ends For further information please contact Kathleen Cahill Communications Manager

    Original URL path: http://www.rgdata.ie/index.php/press-room/press-releases/211-retailers-frustrated-over-national-lottery-in-store-terminal-failures-once-again (2016-02-18)
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  • Think Small First: RGDATA attends EU debate on importance of independent shops
    organized by MEP Dennis De Jong and Independent Retail Europe MEP de Jong called on the retail groups present to give him a practical shopping list of things the EU needs to do to assist independent shops to compete and survive in the competitive EU marketplace Topics covered included better regulation for smaller independent shops how groups of independent retailers can face the challenge of online retail and what the EU regulators are doing to assist smaller retailers Contributors to the debate included representatives from the EU Commission the UK s Better Regulation Delivery Office MEP de Jong and representatives from independent retail associations and Independent Retail Europe Retail and business representatives presented practical information to the EU commission representatives on the how the burden of EU regulation impacts on small independent businesses There were also short presentations on some of the tools being used to assist SMEs to be compliant with business regulations RGDATA will certainly contribute some key points to MEP de Jong s shopping list Tara Buckley said after the meeting The revival of rural town centres and the survival of locally owned shops are key issues throughout the EU The Commission needs to adopt policies and

    Original URL path: http://www.rgdata.ie/index.php/press-room/press-releases/210-think-small-first-rgdata-attends-eu-debate-on-importance-of-independent-shops (2016-02-18)
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