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  • Field Engineering | PFH Technology Group
    Careers Citrix Senior Engineer Helpdesk Support Engineer Level 2 Microsoft Systems Engineer Network Enginneer Opensource Consultant Professional Services Team Lead Tele Sales Desk Executive VMware Senior Engineer Get in touch Home Services Managed Services Field Engineering Managed Services At PFH we look after your IT systems so you can look after your business Overview Field Engineering Helpdesk Maintenance Field Engineering PFH has one of the largest field service teams in Ireland which is in excess of 50 engineers based across the 32 counties covering all your IT support requirements What we do With our engineers strategically located we can reach any location in Ireland for onsite support enabling us to offer service level agreements ranging from 2 hour 4 hour 8 hour or next business day 24 7 across the country with guaranteed fix times where required All our engineers are accredited by the leading IT manufacturers including HP Lenovo Dell and Unify What we offer Guaranteed response times on laptops PC s printers servers storage and 2hr 4hr 8hr next business day with the ability to select various fix SLA s within a single contract Flexible service window weekends weekdays 24x7 customers can mix and match service windows at

    Original URL path: http://www.pfh.ie/our-services/managed-services/field-engineering (2016-02-17)
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  • Helpdesk | PFH Technology Group
    Network Enginneer Opensource Consultant Professional Services Team Lead Tele Sales Desk Executive VMware Senior Engineer Get in touch Home Services Managed Services Helpdesk Managed Services At PFH we look after your IT systems so you can look after your business Overview Field Engineering Helpdesk Maintenance Helpdesk PFH s ICT helpdesk delivers essential first response services to our users and deliver the level of satisfaction user communities expect to experience with their IT systems What we do PFH has been delivering helpdesk solutions to clients for over 15 years We have provided custom configurations to clients including dedicated shared onsite and offsite service desks PFH ensures that helpdesks are staffed by the right quality and quantity of resources and managed against relevant KPIs which is vital to any organisation Expertise Experience Managing an internal helpdesk can be a drain on a client company s resources By its very nature it needs constant supervision to ensure it is delivering the service levels demanded by the business users PFH can provide helpdesks to suit any organisation size and requirement We have expertise and experience in setting up and managing dedicated shared onsite and offsite service desks with appropriately skilled personnel at all levels

    Original URL path: http://www.pfh.ie/our-services/managed-services/helpdesk (2016-02-17)
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  • Maintenance | PFH Technology Group
    PFH we look after your IT systems so you can look after your business Overview Field Engineering Helpdesk Maintenance Maintenance We are Ireland s largest IT 3rd party maintenance company What we do Our 24 7 ITIL compliant IT support and maintenance service offers multiple and variable options to meet your IT requirements We cover a full range of IT related equipment including laptops desktops printers servers storage arrays network

    Original URL path: http://www.pfh.ie/our-services/managed-services/maintenance (2016-02-17)
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  • Consult and Design | PFH Technology Group
    Careers Citrix Senior Engineer Helpdesk Support Engineer Level 2 Microsoft Systems Engineer Network Enginneer Opensource Consultant Professional Services Team Lead Tele Sales Desk Executive VMware Senior Engineer Get in touch Home Services Professional Services Consult and Design Professional Services Do more with less Benefit from the best consulting analytical and implementation services Overview Consult and Design Implementation Project Management Consult and Design Our professional services team provides expert services to advise our customers on which technology strategy and solution design will suit their business needs What we do The PFH consulting and design services tie together core and non core technologies into complete customer solutions Our experts recognise that there are many elements to a complete customer solution our role is to balance these into a cohesive solution that our customers can translate into business value Technology Strategies Not only are we experts in implementation at PFH we see our role as technology leaders who can assist our customers in formulating specific technology strategies as well as help them ensure successful implementation across core and non core technology areas We provide the glue for complete consulting engagements that enable our customers ICT strategy We are experts at working closely with

    Original URL path: http://www.pfh.ie/our-services/professional-services/consult-and-design (2016-02-17)
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  • Implementation | PFH Technology Group
    Implementation Project Management Implementation Implementing new solutions involves change and change can mean impacting productivity during transition You need a partner that will minimise risk while maximising productivity when implementing new solutions What we do For implementation services we utilise only established best practices for all technical undertakings We segment a project into phases typically covering the areas of envisioning planning design testing piloting and deployment to ensure a structured

    Original URL path: http://www.pfh.ie/our-services/professional-services/implementation (2016-02-17)
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  • Project Management | PFH Technology Group
    Enginneer Opensource Consultant Professional Services Team Lead Tele Sales Desk Executive VMware Senior Engineer Get in touch Home Services Professional Services Project Management Professional Services Do more with less Benefit from the best consulting analytical and implementation services Overview Consult and Design Implementation Project Management Project Management The key to the successful delivery of any project is down to the effective and professional project management this is why at PFH all our Project Managers are highly trained and skilled to the highest accreditations What we do PFH excel with skilled personnel available to take control and manage a project from inception to completion through the customised application of recognised project management principles to meet specific project needs Best practice project management tools and methodologies are applied across the main phases of a typical project lifecycle Project Success At PFH our accredited project managers understand and adapt to meet our customer s needs and environment We ensure project success through the use of a standard methodology for the delivery of project engagements This ensures that at the systemic level the overall business and technical objectives are identified and quantified and to ensure measurable metrics are in place against which the quality

    Original URL path: http://www.pfh.ie/our-services/professional-services/project-management (2016-02-17)
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  • Windows Server 2003 End of Life | PFH Technology Group
    aging hardware will likely increase and you will have to deal with added costs for intrusion detection systems more advanced firewalls and network segmentation all simply to isolate 2003 servers Staying put will likely cost more in the end No safe haven Without continued support from Microsoft your virtualised and physical instances of Windows Server 2003 R2 will not pass a compliance audit Microsoft Small Business Server SBS 2003 will also be affected Transform your datacentre The end of support for Windows Server 2003 R2 could signal the beginning of a new stage in your organisation s evolution and taking advantage of the Microsoft datacentre transformation vision can help you reach that next stage A datacentre without boundaries gives you the ability to go beyond the resources you have on premises by more easily accessing cloud resources when you need to You can take advantage of cloud resources to build new applications or websites that require global scale in a snap scale infrastructure at a moment s notice to meet the most demanding business requirements and reduce storage backup and recovery costs Once you see what s possible with cloud capabilities your organisation will want to take advantage of cloud innovation everywhere The innovations built into Microsoft datacentre products especially in storage networking and identity are the result of the deep experience and expertise Microsoft has gained from working with massivescale enterprise cloud deployments Your organisation can take advantage of Microsoft s worldclass infrastructure with dynamic application delivery so your IT professionals can respond to business needs with greater speed and agility Enhanced automation enables them to provision deploy monitor and manage applications and infrastructure from a consistent platform across clouds Follow a migration process Your migration should ideally follow a process to make the transition from Windows Server 2003

    Original URL path: http://www.pfh.ie/our-products/server2003-eol (2016-02-17)
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  • Our Partners | PFH Technology Group
    Our Partners Case Studies News Events Careers Citrix Senior Engineer Helpdesk Support Engineer Level 2 Microsoft Systems Engineer Network Enginneer Opensource Consultant Professional Services Team Lead Tele Sales Desk Executive VMware Senior Engineer Get in touch Home About us Our Partners About us Ireland s largest indigenous ICT services company since 1985 with offices in Dublin Cork and Galway Management Team Our Partners Case Studies News Events Our Partners IBM

    Original URL path: http://www.pfh.ie/our-company/our-partners?page=1 (2016-02-17)
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