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  • Night Porter | Irish Hotels Federation
    with Reception and carry out any request that they may have in relation to customer needs To ensure all departmental S O P s Hotel Policies and Procedures are adhered to If you are monitoring the main door at night ensure all Guests show their room card prior to gaining entry into the late bar To ensure all corridors are clear from trays and debris collecting any breakfast cards for room service in the morning To ensure the bar closes at the appropriate time and that s Guests are escorted if need be up to their bedrooms To operate floor polisher and have working knowledge of computers To provide room service to Guests in accordance with Hotel Policies To serve the late bar for residents To clean and ensure the lobby and surround areas where Guest are are left clean and tify To ensure back of house areas including kitchen area where night porter prepare food is left clean To answer the calls on Reception where possible Write any Health safety or maintenance faults in the book at Reception To be vigilant at all times and report any suspicious security matters or intruders on the premises To carry out fire

    Original URL path: http://www.ihf.ie/jobs/night-porter-0 (2016-02-07)
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  • Reception Supervisor | Irish Hotels Federation
    hotel is looking to recruit a Receptionist Supervisor The main duties of the role will include To work with the Front Office Manager to ensure the smooth running of the Front of House area and assist in other departments within the hotel To have a working knowledge of the hotel Property Management System To have up to date information on daily guest check in and check out to ensure guest expectations are met To have a good working knowledge of back office financial procedures PM accounts No Shows Cancellations Sales Ledgers To have a good working knowledge of how to deal with groups check list taking of breakfast dinner bag pull times checking group bills To work closely with the Accommodation Rooms Revenue Manager to ensure a consistency of communication is maintained To ensure all standard operational procedures are followed by all staff on duty To be familiar with the preparation of all Front Office Back Office reports Handle and resolve customer complaints following through to ensure the highest level of guest satisfaction at all times Other Duties to carry out any other reasonable duties as requested by the management team such as occasional duty manager night shifts Previous Senior

    Original URL path: http://www.ihf.ie/jobs/reception-supervisor-0 (2016-02-07)
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  • Sales & Marketing Manager | Irish Hotels Federation
    our site Click HERE Sales Marketing Manager Back Submitted by GrandCanalHotel6193 on Thu 13 03 2014 11 07am Property Name Grand Canal Hotel Dublin 4 County Dublin Employment Type Full Time Department Sales other department Marketing Sales Marketing Manager Required for the Grand Canal Hotel in Dublin 4 We are an independent 3 star hotel priding ourselves on excellent friendly customer service Providing a full range of hotel services including conference rooms gym accommodation and the Gasworks Bar Restaurant The ideal candidate will have held a management role in the tourism sector and have experience in the area of Sales Marketing Reporting directly to the General Manager the role will suit a candidate who is seeking a position where they can work on their own initiative with the support of our Marketing Executive to continue to increase business in all areas through innovative thinking and excellent customer contact The successful candidate will be responsible for key account management in Leisure Corporate markets PR advertising and promotional activities As well as overseeing online line development advertising marketing and branding An attractive package is available to the successful candidate If this role is of interest or you would like additional information please

    Original URL path: http://www.ihf.ie/jobs/sales-marketing-manager-3 (2016-02-07)
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  • Front Office Manager (Maternity Cover) | Irish Hotels Federation
    Cover Back Submitted by Denise Lane on Mon 10 03 2014 4 03pm Property Name Rochestown Park Hotel County Cork Employment Type Full Time Department Reception other department Front Office Rochestown Park Hotel currently seeks to recruit a Front Office Manager Maternity Leave Cover The role will involve Managing all aspects of the day to day running of the Front Office Department Responsibility for the Reception team Daily Operations Customer Care Skills Training etc Working in conjunction with the Revenue Reservations departments ensuring maximum occupancy room allocations updating guest profiles etc Ensuring SOP s are monitored and reviewed regularly Communication of a daily AM PM shift report to the Management Team departmental HOD s Reviewing acknowledging comments recorded on on line Hotel review sites Striving to achieve maximum customer service reviews on third party websites Ensuring that Hotel Front Office standards are consistently being delivered by being courteous polite and friendly to customers at all times Please forward Cover Letter Up to date CV Required Qualifications Requirements Previous experience in Front Office Management Head Receptionist role Knowledge of Fidelio or Opera PMS preferable Industry Based Hospitality Qualifications Required Skills Excellent Communication Skills fluent spoken and written English is essential for

    Original URL path: http://www.ihf.ie/jobs/front-office-manager-maternity-cover-1 (2016-02-07)
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  • Chef de Partie | Irish Hotels Federation
    Property Name Markree Castle County Sligo Employment Type Full Time Department Kitchen Markree Castle Hotel a member of Manor House Hotels requires an experienced chef to join their well established kitchen team in a busy but friendly hotel environment The ideal candidate has a relevant qualifications and experience in a similar role in a 4 star hotel kitchen Responsibilities include Ensuring correct preparation cooking and presentation of all foods Giving an efficient smooth and quick service and maintaining principles set by the Head Chef for correct presentation Storing food requisition in correct manner so they may be kept in prime condition Keeping all cooking utensils in a clean and fit hygienic condition Ensuring all work surfaces and places of work are left clean and tidy when on duty Using all equipment correctly and economically To ensure a good working relationship with colleagues to help ensure the objectives in relation to food profit percentage as laid down by the company Keeping personal hygiene health safety conditions as laid down in the regulations including all HACCP based processes Keeping uniform clean and tidy to complete a clean and smart appearance To be aware of the fire regulations as stipulated by the hotel

    Original URL path: http://www.ihf.ie/jobs/chef-de-partie-18 (2016-02-07)
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  • Chef de Partie | Irish Hotels Federation
    hotels are now recruiting for Chef de Partie to join our large busy Kitchen Reporting to the Head Chef Sous Chef and Senior Management Team the main duties of the Chef de Partie will be To assist with preparation for stocktaking assist with stocktaking To maintain the level of cleanliness of the Hotel by following our set guide lines To place orders with suppliers for food beverages and commodities when required To ensure the SOP s for all dishes are implemented To assist the Head Chef in the training development and supervision of chefs and kitchen stewards To recommend procedural and profitability improvements To check deliveries when requested Goods received must correspond with the order book and delivery note Quality of produce Correct temperature To ensure correct storage of food Hot food kept above 63 C chilled food kept below 5 C Frozen food kept below 22 C Cooked food stored above raw produce Stock rotation and wastage procedures to be carried out To prepare food for all outlets While doing so prevent cross contamination and follow dish specifications and exercise portion control To cook and present food for all outlets Food not to be re heated more than once

    Original URL path: http://www.ihf.ie/jobs/chef-de-partie-0 (2016-02-07)
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  • Sales & Marketing Manager | Irish Hotels Federation
    budgets brand awareness Key Responsibilities To research design implement and evaluate Sales Marketing strategies for the entire Hotel To maintain existing accounts and establish ways of creating further business growth To co ordinate all sales activities in conjuction with other Hotel departments To establish sales objectives through forecasting and development of annual sales To demonstate practical experience in the application of digital marketing and social media as part of integrate marketing campaigns To establish and implement systems and processes to maximise business intelligence To implement new practices in Sales Marketing to grow revenues and to maximise sales opportunities To actively seek and establish new business in Conferencing and Events at local national international level To Conduct Sales meetings with all relevant internal parties To demonstrate leadership experience in sales marketing management with a thorough knowledge of marketing principles product or service management sales and business development combined with proven track record of success performance Required Qualifications Be educated to Bachelor Degree Level in Sales Marketing Management Have minimum 3 5 years relevant Hospitality Sales Marketing experience within the Hospitality sector Required Skills Be computer literate Knowelge of Fidelio an advantage Have a proven successful track record of delivery within the

    Original URL path: http://www.ihf.ie/jobs/sales-marketing-manager-2 (2016-02-07)
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  • Sales & Marketing Manager | Irish Hotels Federation
    revenue budgets of the hotel from the following markets Local Corporate Events Conference Special Interests Leisure The candidate should be pro active and energetic with a proven track record in achieving sales targets and the ability to execute effectively a focussed sales marketing plan for the agreed market segments Key Duties Objectives Perform day to day sales activity including lead generation face to face meetings contracting rate negotiation site inspections attendance at trade shows client entertainment and national sales trips Plan and direct day to day operation of the sales marketing function to ensure maximum revenue profitability and provide potential and existing clients with the highest level of sales service Target and develop national conference business for the hotel directly from Professional Bodies Associations Institutes and national corporate companies Assist in the development and promotion of weddings and events to local regional markets Arrange regular corporate entertainment Undertake monthly corporate tracking of local corporate accounts to monitor production and more importantly to identify any decreases and taking necessary action to remedy same Report weekly monthly on account performance and general activity to General Manager and Central Office Input to hotel pricing strategy and forecasting with General Manager and Revenue Manager Management of annual marketing budget Devise and execute hotel sales marketing promotional campaigns through local national media evaluating reporting on marketing campaigns ROI Develop printed promotional material including brochures fliers special offers posters tent cards etc as required Manage online marketing brand website through content development and continually driving customers direct to this sale channel Attend Group consumer and trade promotions as required and schedule relevant individual promotions for the hotel To ensure the accurate processing distribution recording filing and follow up of all sales correspondence including the execution of contracts quotations confirmations cancellations etc Utilise CRM system for client

    Original URL path: http://www.ihf.ie/jobs/sales-marketing-manager-1 (2016-02-07)
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