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  • Receptionist with Hotsoft experience | Irish Hotels Federation
    house policies regarding cash handling and sales ledger accounting are complied with at all times To ensure that message handling is carried out to the standard required at all times To handle reservations amendments cancellations brochure requests and general enquires to the house standard at all times To ensure the safe keeping of all items entrusted to you To serve all customers in a manner befitting a four star hotel To ensure that the Lobby and Front Office areas presents to the highest possible standards of cleanliness and guest comfort at all times and to promote a positive image to both customers and colleagues alike To be vigilant in the acceptance of all methods of payment To operate the telephone and email systems in an efficient friendly manner to the standard of procedure at all times The up keep and implementation of standards with the department in accordance with quality system agreed at all times To assist in the smooth flow of communication within the department and throughout departments at all times To communicate the local knowledge of both the town and hotel history and to communicate local amenities facilities to guests To exhibit a good knowledge of Room Service Breakfast and Menu Items To ensure that house policies regarding lost property are complied with at all times To observe all safety rules and procedures To report and where possible take action on incidents of accident fire loss or damage To observe all safety rules and procedures to ensure that all reasonable care is taken for the health and safety of yourself other employees guests and any other persons on the premises To report any suspicious person or parcels to the Duty Manager or Front Office Manager To ensure safe and correct use of all equipment within training limitations and

    Original URL path: http://www.ihf.ie/jobs/receptionist-hotsoft-experience (2016-02-07)
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  • Assistant Hotel Manager | Irish Hotels Federation
    Submitted by edwardlynch6200 on Thu 27 11 2014 4 29pm Property Name Fairhill House Hotel Clonbur Connemara Co Galway County Galway Employment Type Full Time Department Other other department Bar Restaurant Accommodation Kitchen We are currently recruiting for assistant Manager to join our team We are a busy 3 star hotel located in the heart of connemara We have a excellent food trade The ideal candiate will have experience in

    Original URL path: http://www.ihf.ie/jobs/assistant-hotel-manager-0 (2016-02-07)
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  • Night Manager | Irish Hotels Federation
    transferred to the duty receptionist in the morning Regular security patrols to ensure a Safety of our guests b Safety of our staff c Safety and security of the premises and its property ensuring that all exterior door and windows are secured and alarmed These patrols take place at regular intervals throughout the night and should focus on fire safety in particular with completion of fire register To prepare the weekly staff roster for the night team ensuring that levels of business are taken into consideration To be responsible for the routing cleaning of public areas and toilets within the hotel as outlined in your nightly checklist To ensure that all breakfast room service cards are collected each night Service of early morning refreshments and breakfasts to hotel residents prior to 7am The up keep and implementation of standards with the department in accordance with quality system agreed Carry out any special cleaning of specific task as well as normal service required in specified length of time To operate plant machinery with due care and attention ensuring adherence to health safety procedures To carry out the hotels customer care policies at all times To communicate hotel services to guests To ensure that you present to work wearing the relevant uniform and to the highest possible standards of personal hygiene and appearance To ensure that all reasonable care is taken for the health and safety of yourself other employees guests and any other persons on the premises To ensure that house policies regarding lost property are complied with at all times To comply with all statutory and legal requirements and Health Safety Fire Hygiene licensing and Employment ensuring that you are fully aware and practice the Hotels policies and procedures in these important areas To maintain at all times a good

    Original URL path: http://www.ihf.ie/jobs/night-manager (2016-02-07)
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  • Chef de Partie | Irish Hotels Federation
    Type Full Time Department Kitchen We have an exciting opportunity to work as a Chef de Partie with a team of talented and service driven chefs This position would suit an experienced chef who worked in a high quality kitchen environment This position would ideally suit a culinary arts graduate who has at least two three year s quality service experience Working with an organised and innovative approach you will

    Original URL path: http://www.ihf.ie/jobs/chef-de-partie-3 (2016-02-07)
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  • Junior Chef de Partie | Irish Hotels Federation
    Chef de Partie Back Submitted by Deirdre Daly on Tue 18 11 2014 10 10am Property Name Abbey Court Hotel County Tipperary Employment Type Full Time Department Kitchen Junior Chef de Partie required to join our existing Kitchen Team Very busy kitchen with extensive private dining steak house menu and extensive banqueting facilities Experience necessary in similar property but this position will enchance the candidate experience and promotion prospects Required

    Original URL path: http://www.ihf.ie/jobs/junior-chef-de-partie-0 (2016-02-07)
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  • Food & Beverage Manager | Irish Hotels Federation
    Where are you going Check in Check out Want to feature your Hotel on our site Click HERE Food Beverage Manager Back Submitted by Elaine Hill on Fri 14 11 2014 9 15pm Property Name The West Cork Hotel County Cork Employment Type Full Time other department Food Beverage Areas of the Hotel Food and Beverage Manager We are looking for a motivated individual to oversee the entire Food Beverage operation within our Boutique Hotel located in the heart of West Cork Responsibilities to include Managing and developing a team of food and beverage professionals Delivering exceptional customer service to all guests Increasing Sales while ensuring a high standard of quality and service are maintained Have a strong knowledge of cost controls food and beverage procedures Health and Safety requirements An excellent remuneration package awaits the right candidate assistance with accommodation in the Skibbereen area available Please forward your CV with a cover letter to Elaine Hill General Manager Required Skills The ideal candidate must have Sound knowledge and passion for food beverage Excellent communication skills and the ability to influence change A proven record in supervision and co ordination of a busy hotel food and beverage department Apply to

    Original URL path: http://www.ihf.ie/jobs/food-beverage-manager-2 (2016-02-07)
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  • Senior Receptionist | Irish Hotels Federation
    department that rooms are ready for occupation Liaise with Porters to deliver luggage to the rooms to valet park Guest cars Sort incoming Post Register and frank outgoing post Check all Front Desk work areas to ensure cleanliness and tidiness Reporting and following up any maintenance issues Carry out end of shift banking Balance float If required attend any hotel training courses and departmental meetings Prepare Handover to Receptionist on next shift or to Night Porter Front Desk staff may also be required to help in other areas of the hotel such as housekeeping during busy seasons or if short staffed To ensure that the highest level of service is provided to all guests and clients of the hotel when being dealt with by Front Desk personnel to maximise guest satisfaction and to lead motivate and direct all Reception personnel when applicable To ensure all guests receive a warm and courteous welcome at check in and to assist with the rooming of guests Address guests by their name whenever possible Organise room moves when necessary To effectively monitor and review all department procedures as laid down in each of the Standards of Performance manuals to maximise efficiency in accordance with the Front Office Manager To ensure that an effective structure of communication is maintained at all times to ensure that staff are fully informed of all relevant information pertaining to their role including reservations rates new packages as well as handovers memos and arranging and preparing FO staff to attend all the relevant meetings To be fully conversant with all aspects of company procedures in order to employ and apply when required To work closely with all the operating departments to maximise service opportunities and thereby increase revenues this particularly pertains to the reservations department where good communication skills are essential This also includes arranging all FO members to attend the meetings To maintain a close liaison with Reservations and Private Dinning Events to ensure all business is up to date and recorded accurately and all rates volumes quoted by Reception staff are within the selling strategy To ensure that all control procedures pertaining to the processing of revenue are adhered to at all times and any discrepancies are reported to the Accounts department and the General Manager immediately To participate in sales activities as and when required ensuring Reception personnel are kept informed of all promotions at Cliff House Hotel To be fully conversant with all legislation in respect of hotel sales payment of services registration of guests data protection and ensure they are complied with at all times To connect and build rapport with guests at every possible opportunity especially meeting and greeting VIPs and regular guests To ensure the Reception filing is complete and accurate at all times ensuring any necessary records are kept and up to date To ensure that companies owing the Cliff House Hotel for services rendered are given no longer than a 30 day arrears period to settle their account Outstanding accounts should

    Original URL path: http://www.ihf.ie/jobs/senior-receptionist (2016-02-07)
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  • Front of House Manager | Irish Hotels Federation
    users of these venues On the St Stephen s Green Campus the Front of House Manager will be a key figure in the daily management of this campus Specifically the duties of the post will include but are not limited to Responsibility for all day to day management control co ordination execution of all operations and services under your remit and reporting directly to the Head of Estates Take day to day responsibility for quality environmental legislative and health safety and ensuring compliance with college policies and procedures including the effective management of Cleaning Security Catering and Porterage Client satisfaction and the delivery and monitoring of services provided deliver a service which exceeds the clients expectations Identifying and implementing innovations which improve service delivery and quality Provision of high level advice and problem solving function Provide management support to Estates Team as required Conduct regular site audits to ensure that the specified standard of work is maintained and all site logs and documentation are kept up to date and current Liaise with the college Facility Manager to ensure the facilities are fit for purpose on a daily basis Conduct regular facility audits with particular attention to welfare student and staff facing areas Ensure the development and potential of all direct reports to encourage resilience and succession planning within the college and the organization 1 Manage and develop appropriate rosters to ensure service delivery is achieved for all events both in and out of hours In particular but not limited to Catering Cleaning Security and Portorage Ensuring the availability of and if required participation in the provision of a 24 hour per day 365 days per year emergency on call service as required Manage all direct reports and a team to ensure full delivery of college services including Food and Hospitality

    Original URL path: http://www.ihf.ie/jobs/front-house-manager-1 (2016-02-07)
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