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  • Assistant Manager Food and Beverage | Irish Hotels Federation
    to get a start in and excellent 4 star award winning hotel JOB SUMMARY Assists with supervising food and beverage culinary daily operations Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget Ensures standards and legal obligations are followed CANDIDATE PROFILE Education and Experience 2 year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major 1 year experience in the food and beverage culinary or related professional area CORE WORK ACTIVITIES Assisting in Managing Day to Day Operations Assists in the ordering of F B supplies cleaning supplies and uniforms Supervises daily F B shift operation and ensures compliance with all F B policies standards and procedures Operates all department equipment as necessary and reports malfunction Supervises staffing levels to ensure that guest service operational needs and financial objective are met Encourages and builds mutual trust respect and cooperation among team members Develops specific goals and plans to prioritize organize and accomplish your work Communicates areas that need attention to staff and follows up to ensure understanding Coordinates cleaning program in all F B areas including General clean identifying trends and making recommendation for improvements Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Serves as a role model to demonstrate appropriate behaviours Manages day to day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis Takes proactive approaches when dealing with guest concerns Sets a positive example for guest relations Stays readily available approachable for all guests Responds in a timely manner to customer service department request Additional Responsibilities Provides information to supervisors and co workers in written form or in person Analyzes information and evaluates results to choose the best solution

    Original URL path: http://www.ihf.ie/jobs/assistant-manager-food-and-beverage (2016-02-07)
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  • Jobs Search | Irish Hotels Federation
    Full Time Department Sales We are looking for an enthusiastic self starter with a passion for sales all things WEDDINGS Reporting to the Sales Marketing Manager the role will involve Dealing with all wedding and event related sales enquiries in a timely fashion Conducting hotel show arounds Managing client relationships from first meeting up to the day of the wedding event Converting ales up selling hotel facilities at every opportunity

    Original URL path: http://www.ihf.ie/jobs/wedding-events-co-ordinator (2016-02-07)
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  • Jobs Search | Irish Hotels Federation
    and that all Hotel facilities are promoted for all other colleagues to achieve budget To maintain an accurate and logical workflow and filling system for all paperwork relating to Reception reservations rates and enquiries etc To ensure that all hotel departments are kept fully informed of guest requirements and changes to business patterns by the production of Daily 11am meeting reports Weekly Figures for Function Sheet Weekly Revenue Reporting Memorandum for any other specifications To ensure that the Reception area and Office are kept clean and tidy at all times To attend any meetings and training sessions when required to by the Human Resource Manager or Management To meet with all members of the Reception and reservations team on a monthly basis ensuring that detailed minutes of these meeting are kept To have an understanding of the IT issues concerning the main service and front office systems including Hotsoft and Salto Yield Management Budgets To understand and implement the Hotel s Sales and Marketing strategy with regard to the bedroom sales mix market segment To be fully conversant with the Hotel s current and future bedroom availability and the availability of competition bed stocks to facilitate logical decision taking To work with the Reservations Marketing Managers in the Achievement of budgeted accommodation targets Revenue Room Sales Occupancy Average Room Rates and to promote and encourage sales in all Departments i e Restaurant Beauty Treatments etc To produce reports statistics both weekly or monthly as required for consideration and discussion with senior management Marketing Regularly monitor market conditions activities and prices in both local and national competition and forward recommendation for change to maximise revenues and profits To identify growth potential from existing client base Training To be responsible for the training and development of staff in the area of front office policies and procedures To train all Front Office Staff in Product Knowledge identifying training needs and implementing training policy To compile a monthly training plan for discussion and implementation with our Human Resource Manager To carry out staff appraisals at regular periods in accordance with company policies Dependability and Adaptability To be flexible with regard to working hours in order to handle any unexpected requirements Accept ownership for all areas of the Front Office Department giving credit to the front office team for their success and not passing the buck for mistakes or failures within the area Interpersonal Skills To create an environment which promotes employee morale and encourages the Team to have pride and commitment in their area of work To develop a close and harmonious work relationship with all departments particularly the Sales and Marketing departments To communicate positive attitudes sincere interest and responsiveness to others needs and to interact in a positive way with management staff and guests alike Adherence to Policy To be fully conversant with the Hotel s policy for guaranteeing reservations and the Hotel s policy regarding credit facilities and ensure that these are followed at all times To have a complete understanding

    Original URL path: http://www.ihf.ie/jobs/assistant-front-office-manager (2016-02-07)
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  • Jobs Search | Irish Hotels Federation
    Devise and implement the hotel s Sales Marketing Plan against an annual budget revenue targets including the hotels ADR and occupancy targets focusing on corporate conference wedding leisure business To develop and manage marketing and sales budgets effectively Overall responsibility for management of all 3rd party business partnerships OTA s and brand web provider Ongoing management and development of the company website Have a dedicated focus on E Commerce Hold

    Original URL path: http://www.ihf.ie/jobs/sales-marketing-executive-2 (2016-02-07)
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  • Senior Sous Chef | Irish Hotels Federation
    Sous Chef Back Submitted by Maureen Crosbie on Wed 15 07 2015 3 00pm Property Name Blue Haven Kinsale County Cork Employment Type Full Time Department Kitchen The Blue Haven Hotel is looking for an enthusiastic Senior Sous Chef they would need to have at least 3 years experience team leading abilities is essential as is the understanding of English If you are interested in joining our team of talented

    Original URL path: http://www.ihf.ie/jobs/senior-sous-chef (2016-02-07)
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  • Receptionist | Irish Hotels Federation
    07 2015 3 22pm Property Name Dingle Benners Hotel County Kerry Employment Type Full Time Department Reception Dingle Benners Hotel The candidates should have the following qualifications Excellent administration skills Applicant must be computer literate ECDL or similar qualification preferable Front office training or experience on Fidelio or a similar hotel system advantageous Excellent communication skills required Local knowledge and native Irish speaker a distinct advantage Ability to work on

    Original URL path: http://www.ihf.ie/jobs/receptionist-10 (2016-02-07)
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  • Jobs Search | Irish Hotels Federation
    track record in team building and motivating as well as a background in improving and then maintaining standards Key Responsibilities To ensure all guest bedrooms and public areas are cleaned to the highest standard To ensure all rooms are thoroughly checked every day to ensure standards are achieved and maintained To ensure the upkeep and maintenance of area of responsibility i e equipment furniture and fittings To ensure all bedrooms are deep cleaned regularly To handle lost property according to the agreed standard To ensure a strict key control policy is maintained To liaise with reception to ensure availability of rooms and special requests To ensure that all stairwells and corridors maintained in a clean and hygienic manner To liaise with and control all outside contractors and services to ensure they are providing a high quality service e g linen hire dry cleaning hygiene company etc To maintain all toilet facilities throughout the hotel including staff toilets and changing rooms in a clean and hygienic manner at all times To implement effective cost controls stock monitoring To be involved in all refurbishment activities in the hotel and to offer advice and support to the relevant managers during refurbishments To check all public and back of house areas on a daily basis to ensure they are at the agreed standard To manage train and develop your team To ensure an adequate team is on duty at all times through effective rostering To ensure the accommodation team is fully aware of all activities products and services within the hotel To ensure that the accommodation team adhere to all hotel policies and procedures To manage health and safety within the accommodation department To attend meetings as required Ideal Candidate Will have previous Accommodation Manager or Assistant Manager experience in a 4 or 5

    Original URL path: http://www.ihf.ie/jobs/accommodation-manager-1 (2016-02-07)
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  • Duty Manager | Irish Hotels Federation
    work with the Departmental Managers in the control and organisation all staff within the areas ensuring that required operational standards are achieved and maintained To set a good example for management and staff with regard to punctuality attendance attitude and application to work To maintain fair discipline and to foster a spirit of co operation and pride in the daily work lives of the management and staff members throughout the operation To attend Management Meetings as required ensuring effective communication at all levels To chair the 11am briefing when applicable and communicate days activities to all MARKETING To ensure that all persons throughout the hotel are kept informed on all local events and occurrences enabling management to be more aware of what is happening around Wexford To perform show around with prospective clients as required CUSTOMER CARE In conjunction with the appointed managers to establish and implement standards of performance within the area of customer care To ensure front office staff actively collect guest comments on designated cards in accordance with hotel policy To record all comments issues raised by guests in the DM handover diary and follow up on issues ensuring an mutually agreeable solution reached To perform guest courtesy calls are performed in accordance with the hotel policy To perform bedroom spot checks as per hotel policy HYGIENE Ensure that at all times that all areas of the hotel are in a safe and hygienic condition and in a good state of repair Monitoring in particular staff areas to ensure that cleaning rotas etc are being followed To practice high standards of personal hygiene at all times in terms of grooming and wearing of proper attire including name badge To maintain the required standards of operational hygiene within all areas of the Food Beverage Departments throughout the operation To be aware of the Statutory Hygiene regulations and to ensure that all staff strictly conform to the requirements SAFETY AND SECURITY To ensure that adequate safety measures are in operation within the hotel and to act pro actively to any change of directive by health and safety authority To be fully conversant with the Health and Safety at Work Act and to ensure that staff under your direct control are fully aware of their responsibilities under the law To ensure the security of stocks at all times To perform and record regular fire walks ensuring all issues are dealt with in conjunction with Health Safety Statement To ensure security of safe monies at all times To ensure all fire alarms are checked recorded in conjunction with Health Safety LOYALTY DEPENDABILITY To be flexible with regard to working hours in order to handle any unexpected requirements Accept responsibility for all areas under your supervision giving credit to the team for their success and accept responsibility for mistakes or failures within these areas To display total loyalty to the Management of Whites of Wexford in day to day performance of your role INTERPERSONAL SKILLS To create an environment which promotes employee

    Original URL path: http://www.ihf.ie/jobs/duty-manager-20 (2016-02-07)
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