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  • Vodafone Exporting Jobs to Newry | Communications Workers' Union
    these jobs from the Republic when one considers the amount of profit Vodafone is making here My research indicates that Vodafone is Ireland s leading communications provider with 2 45 million customers across mobile fixed line and DSL At 30 September 2011 Vodafone Ireland s mobile telecoms base was 2 22 million The company continues to benefit from a profitable market in Ireland and has repatriated 2 2 billion in profits on its Irish operations to its parent group over the past decade Vodafone Ireland also continues to enjoy one of the lowest corporation tax rates on company profits available anywhere in the world so I ask why it is taking this course of action I ask both the Minister for Communications Energy and Natural Resources and the Minister for Jobs Enterprise and Innovation to intervene urgently and to meet senior management with a view to saving the 300 jobs currently under threat Deputy Seamus Kirk I thank the Ceann Comhairle for the opportunity to raise this most important matter to the significant workforce in Dundalk and in Dublin A total of 193 employees both part time and full time in Dundalk will be directly affected by this proposal to move employees to Teleperformance It has been suggested they may go to Newry or to Dublin but the fear is that they may be moved to Newry The local economy benefits to the tune of approximately 4 5 million annually from the salaries and payments coming from Vodafone in Dundalk This equates to some 90 000 a week coming into the local economy Jobs in the services sector will also be affected because of the reduced spending power of employees at a time when the domestic economy is quite flat The employees comprise of married and single people and many have mortgage responsibilities I refer to a letter from one employee Mr Pickering who stated he had bills to pay and he planned to be married soon He has been informed his team is moving to Dublin but he does not drive and it is 50 miles to Dublin from Dundalk He has been working in Vodafone for nearly ten years and he now faces a dilemma The workers have been told that in September or October of this year there will be nobody left in the building Dundalk town has already been devastated by job losses I welcome the news that PayPal will create significant employment in Dundalk but Vodafone has provided invaluable employment in the town I appeal to the Minister of State to take a serious look at the underlying reasons for the proposal to move either to Newry or to an alternative location This has profound implications for the local Dundalk economy and it will undermine the confidence of those who might be contemplating setting up in the town I ask the Minister of State to meet with the union representatives and also the public representatives in the constituency to discuss the details of this issue to impress on Vodafone the necessity to reconsider the decision and to ensure it does not happen again Minister of State at the Department of Jobs Enterprise and Innovation Deputy Sean Sherlock I thank Deputies Nash Terence Flanagan and Kirk for raising this matter This is the second time in the space of a year that Vodafone and its operations have become the subject of a Topical Issue Debate in this House I am very conscious of the anxiety that the proposed transfer of the 290 agency posts and 27 direct Vodafone posts to Teleperformance creates for the workers and their families as well as the local communities Vodafone Ireland announced on Thursday 22 March that it had completed a review of the company s current contracted mobile call centre operations The company has stated that following this review it will be adopting a new model for its mobile customer care resulting in a move to a new provider Teleperformance which is headquartered in Newry Rigney Dolphin was the previous provider of this service at Vodafone s offices in Dundalk I am informed that Teleperformance currently provides a variety of care and support services to the Vodafone Group in a range of other markets including the UK I understand that this change has arisen out of Vodafone s ongoing review of customer care As part of the changes 27 Vodafone roles and 290 contract roles currently provided by Rigney Dolphin will transfer to Teleperformance I am informed that the transfer will be under a transfer of undertakings protection of employment arrangement I understand that Vodafone Ireland and Rigney Dolphin are currently entering a six week consultation process with employee representatives prior to the new arrangements taking effect and that at the end of this period Vodafone envisages there will be a direct transfer to Teleperformance of these employees within their current roles It would be inappropriate for me to comment further at this point Rigney Dolphin will remain a provider to Vodafone Ireland for its call centre sales and fixed care functions I hope that the parties concerned will use this period to ensure there is meaningful dialogue about the company s proposals It is a core priority of the Government to retain and create the maximum number of jobs in the State I would strongly encourage the parties in this case to explore to the fullest extent whatever possibilities remain to retain jobs in the State If there is anything that the Government or its agencies can meaningfully do to assist in this regard there will be no hesitation on our part Notwithstanding the ongoing efforts on minimising the impact of the Vodafone decision I wish to assure the House that the State enterprise agencies Enterprise Ireland and IDA Ireland and Louth County Enterprise Board will continue to make every effort possible to develop new employee opportunities for Dundalk Deputy Gerald Nash I thank the Minister of State for his response I know he is very familiar with this

    Original URL path: http://www.cwu.ie/Activists/Vodafone-Exporting-Jobs-to-Newry.1284.1.aspx (2015-10-30)
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  • Vodafone Offshoring Jobs | Communications Workers' Union
    Cork In response the Union vigorously expressed its total opposition to this decision by the Company and while it is intended that Vodafone will offer redeployment opportunities in conjunction with a redundancy package to Vodafone employees in the case of Rigney Dolphin employees however Vodafone management informed the CWU that all these jobs will be surpressed The Union put the following questions to the Company 1 Why is Vodafone offshoring these jobs Cost and quality 2 Does Vodafone accept that customers currently receive an excellent customer service from employees in the area Yes 3 What will happen to Rigney Dolphin employees who are losing jobs will they be redeployed in Vodafone No 4 What will be the terms of redundancy for Rigney Dolphin employees This is nothing to do with Vodafone it is a matter for Rigney Dolphin 5 Does Vodafone accept that they have a responsibility to Rigney Dolphin employees working in Vodafone Vodafone only has a responsibility to the business contract between Rigney Dolphin and Vodafone 6 The Union requested that Vodafone postpone this decision to enable all parties to engage in discussions with a view to finding alternatives that will save jobs Request declined 7 Can Vodafone guarantee the Union that further work jobs will not be outsourced No 8 What are the cost savings involved in offshoring these jobs Don t know The Union is deeply concerned that the actions of Vodafone management in this instance signals the commencement of a process whereby Vodafone will offshore further jobs into the future This at a time when Ireland is in crisis with 400 000 people unemployed and where the Taoiseach and government are setting out their plans to retain and create jobs Vodafone s contribution to this is to take valuable jobs out of Ireland while at the same time making substantial profits Under the terms of the agreement between Vodafone CWU and Rigney Dolphin it is the case that Rigney Dolphin employees are an integral part of the Vodafone operation and as such they have contributed to the success and profitability of the Company to date The manner in which they are now being treated is despicable in that Vodafone is abdicating its responsibility to these employees The Union will vigorously oppose this decision and will use every means at its disposal to save jobs Luring Customers with Local Call Centers Finding that the cost savings of offshoring are offset by losses in client retention and satisfaction British companies are moving support operations back home Dáil Debate Parlimentary Questions Please find below a transcript which contains the Minister s response to questions posed by Gerry Adams Sinn Féin in the Dáil debate on Wednesday 1st June DOWNLOAD TRANSCRIPT Also below are three more parliamentary questions submitted by Gerry Adams the responses to which will be published here once they are available To ask the Minister for Education Skills whether workers employed by Vodafone or Rigney Dolphin in Dundalk or Leopardstown receievd training under the Skillsnet programme

    Original URL path: http://www.cwu.ie/Activists/Vodafone-Offshoring-Jobs.1085.1.aspx (2015-10-30)
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  • Protect Your Post | Communications Workers' Union
    service is an essential element of the social fabric of the country In addition to this the postal service provides an important communications link for residents in rural parts of the country as well as for the old and disabled It is a cornerstone of social cohesion and is vital to bridging the urban rural divide by providing a reliable single price service throughout the entire country As well as this it is an important element of our economic wellbeing as it provides a competitive trusted and efficient way of doing business What can you do to Protect Your Post You should visit the website www protectyourpost ie where you can email a pre written message to all of your political representatives by clicking on the TAKE ACTION button The CWU is calling on anyone who values this vital public service to make their voices heard now to Protect Your Post DOWNLOAD PROTECT YOUR POST BOOKLET DOWNLOAD POSTAL BILL Response to Email Campaign from Minister Ryan Dear name removed I refer to your email 31 October in relation to the Communications Regulation Postal Services Bill I plan to publish the Communications Regulation Postal Services Bill shortly the main purpose of which is to transpose the Third Postal Services Directive While full market opening represents a significant milestone for the postal market with both opportunities and challenges it is in reality just the final phase in the gradual and controlled approach that has been taken to opening this market In designing the new regulatory framework the key principles are the maintenance of a universal postal service and the development of a competitive sector providing competitively priced high quality postal services to both business and residential customers The essential element of universal postal service is the collection and delivery of mail to every address in the State on every working day The legislation proposes to continue the designation of An Post as the universal postal service provider for a period of seven years and ComReg will be charged with ensuring the provision of the service It is Government policy that An Post remains a strong and viable company in a position to provide a high quality nationwide postal service and maintain a nationwide customer focussed network of post offices Liberalisation brings opportunities and challenges but irrespective of liberalisation An Post and the postal sector as a whole face challenges not least the squeeze on revenues from electronic substitution An Post will therefore need to continue to cut costs and seek to innovate and generate new income streams if it is to compete effectively and be the operator of choice in a liberalised market These issues are clearly the responsibility of the board and management of the company Similarly staff issues and conditions of employment are the responsibility of the management of all postal service providers and general employment legislation applies across the economy as a whole There are no provisions in this legislation relating to employment terms and conditions in the postal

    Original URL path: http://www.cwu.ie/Protect-Your-Post.852.aspx (2015-10-30)
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  • Justice for Colombia | Communications Workers' Union
    their opponents carrying out assassinations and massacres with the complicity of the State Calls for democracy and social justice are greeted with bullets by an elite determined to cling onto all of its privileges Yet the struggle for a better Colombia continues and it needs our support For more information on Colombia Justice for Colombia ICTU Global Solidarity Colombia Update Two more leading FENSUAGRO activists arrested 10 Aug 2011 Many of you signed the urgent action calling for the release of 4 FENSUAGRO agricultural workers union activists imprisoned in Putumayo However in the last days two more leading FENSUAGRO activists have also been arrested on July 30th and August 7th Please support the call for their release For more information and to sign the letter click here In other news from Colombia a trade union leader from the mining and energy workers union SINTRAMIENERGETICA was shot and killed last week This brings the total number of trade unionists killed in Colombia so far in 2011 to 18 Additionally oil workers have been targeted as retaliation for protests against poor working conditions During strike action on July 14th an USO oil workers union activist was arrested on charges of terrorism The industrial action also saw USO President Rodolfo Vecino receive death threats During oil workers mobilisations in Meta police attacked workers setting their camp aflame and injuring 16 In Putumayo oil sector trade unionists in the SINTRAPETROPUTUMAYO union survived assassination attempts and received threats Meanwhile last month a respected Colombian NGO released a report which concludes that the war is far from over underlining the growing need for a peace process Meanwhile President Santos issued an order to the armed forces allowing them to destroy civilian buildings from which they perceive attacks Indigenous groups trade unions and human rights groups have rejected the move saying it will lead to more civilians being killed The government has also refused to ratify an additional protocol to the UN Convention on Torture and has passed a controversial Intelligence Law which critics say will be used to legalise spying and repression of trade unions and the political opposition Rosalba Gaviria released from prison on June 3rd 07 Jun 2011 On 30th May political prisoner and trade unionist Rosalba Gaviria Toro was finally absolved by the Judge presiding her case after being imprisoned unjustly for over two years The collapse of the case comes just days after another imprisoned trade unionist Aracely Cañaveral was released Rosalba was jailed on 9th March 2009 and accused of rebellion a catch all charge used against critics of the Colombian regime The evidence against her was flimsy and contained severe irregularities JFC with the support of trade unions in the UK and Ireland had been campaigning for her release Several MPs in Britain had also protested her incarceration Rosalba s is yet another example of trade unionists being held in prison unjustly for lengthy periods of time simply for being a member of a union and opposing the regime In

    Original URL path: http://www.cwu.ie/Activists/Justice-for-Colombia.693.aspx (2015-10-30)
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  • Stop Climate Chaos | Communications Workers' Union
    Managerial Retired Members Regulation Activists Members Login Organising Campaigns Global Solidarity Youth Committee Campaigns Youth News Training Toolkits FAQs Jargon Buster Publications General Secretary Circulars eir Circulars An Post Circulars Latest News Forms Connect Journal NERI General Youth Committee Union Post Contact Us Head Office Email Us Our Location Useful Links Welcome Activists Global Solidarity Stop Climate Chaos Stop Climate Chaos Stop Climate Chaos is a coalition of civil society organisations campaigning to ensure Ireland plays its part in preventing runaway climate change Current members include development environmental youth and faith based organisations Together Stop Climate Chaos calls on the Government to Push for an international agreement to keep the rise in global temperatures to 2 degrees C or less This means global greenhouse gas emissions must reach their peak and begin to decline irreversibly within 10 years Ensure Ireland does its fair share to prevent climate chaos by implementing the polluter pays principle and immediately bringing in a climate change law which provides for an annual Carbon Budget and 3 year on year reductions in Irish greenhouse gas emissions Ensure developing countries can access additional appropriate and adequate resources to enable them to adapt to the current and future

    Original URL path: http://www.cwu.ie/Activists/Stop-Climate-Chaos.948.1.aspx (2015-10-30)
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  • Irish Palestine Soldiarity Campaign | Communications Workers' Union
    Global Solidarity Youth Committee Campaigns Youth News Training Toolkits FAQs Jargon Buster Publications General Secretary Circulars eir Circulars An Post Circulars Latest News Forms Connect Journal NERI General Youth Committee Union Post Contact Us Head Office Email Us Our Location Useful Links Welcome Activists Global Solidarity Irish Palestine Soldiarity Campaign Irish Palestine Soldiarity Campaign The IPSC campaigns for justice for the Palestinian people through raising public awareness about the human rights abuses in the occupied territories the violations of international law and the historical causes of the injustices to the Palestinians that lie at the heart of the Israeli Palestinian conflict The IPSC lobbies the Irish government and the EU campaigns on the streets and urges for a vigorous Boycott Divestment and Sanctions campaign similar to the one that played a part in ending Apartheid in South Africa The IPSC also holds public talks with Israeli and Palestinian speakers and various cultural and fundraising events IPSC activities include Organising public lectures debates discussion evenings workshops and media appearances Arranging speaking tours from academics and peace activists from Palestine Israel Raising awareness through film screenings Organising boycott actions and pickets Lobbying the Irish government and the EU Lobbying the media Supporting

    Original URL path: http://www.cwu.ie/Activists/Irish-Palestine-Soldiarity-Campaign.947.1.aspx (2015-10-30)
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  • Clean Clothes Campaign Ireland | Communications Workers' Union
    Buster Publications General Secretary Circulars eir Circulars An Post Circulars Latest News Forms Connect Journal NERI General Youth Committee Union Post Contact Us Head Office Email Us Our Location Useful Links Welcome Activists Global Solidarity Clean Clothes Campaign Ireland Clean Clothes Campaign Ireland Clean Clothes Campaign Ireland is a coalition of Comhlamh Global Solidarity Committee ICTU Mandate Re dress and Trocaire It is the newest branch of the Clean Clothes Campaign an alliance of organisations in 15 European countries dedicated to improving working conditions and supporting empowerment of workers in the global garment and sportswear industries Clean Clothes Campaign Ireland is dedicated to supporting garment workers efforts worldwide to improve their working conditions through awareness raising information provision and encouraging international solidarity between workers and consumers Clean Clothes Campaign Ireland is working together to Raise public awareness by educating and mobilising consumers Pressure companies to take responsibility for workers rights in the entirety of their supply chains Support workers in their struggles for decent working conditions including speaker tours and urgent appeals Campaign for governments to legislate on corporate responsibility and make a solid commitment towards implementing sustainable procurement practices As a member of the ICTU Global Solidarity Committee the

    Original URL path: http://www.cwu.ie/Activists/Clean-Clothes-Campaign-Ireland.692.aspx (2015-10-30)
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  • Youth News, Issue 5 | Communications Workers' Union
    Telesales HP Barclaycard HCL Conduit BillPost One Direct UPS eir Rigney Dolphin Telecoms eir Eircom Rescue Plan Q A Phonewatch Meteor HCL BT Ireland Obelisk Networks eComms Phone Stores 3 Ireland Vodafone Postal An Post BillPost DPD PrintPost IT Other Irish Coastguard DataIreland Dell ESCCU Firereins IBM IO Systems Courier DPD UPS Retail Communications Meteor eMobile Retail Vodafone Retail Carphone Warehouse Managerial Retired Members Regulation Activists Members Login Organising Campaigns Global Solidarity Youth Committee Campaigns Youth News Training Toolkits FAQs Jargon Buster Publications General Secretary Circulars eir Circulars An Post Circulars Latest News Forms Connect Journal NERI General Youth Committee Union Post Contact Us Head Office Email Us Our Location Useful Links Welcome Activists Youth Committee Youth News Youth News Issue 5 This is the first issue of Youth News for 2012 which contains articles on youth unemployment the mental health campaign and an update on the UNI Youth Seminar There are also details of the forthcoming Youth Committee meeting which will be held on Saturday 31st March in a venue to be confirmed DOWNLOAD NEWSLETTER Latest News CWU National Collection Homeless Refugee Crises 29 Oct 2015 National Register to Vote Week 19 Oct 2015 Budget 2016 14 Oct 2015

    Original URL path: http://www.cwu.ie/Youth-News-Issue-5.1261.1.aspx (2015-10-30)
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