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  • IBRC - Mortgage FAQs
    MARP with the aim of helping customers experiencing difficulties A copy of this brochure is available here You may also wish to obtain independent advice in relation to your Mortgage Loan Account Sources of free and independent information and advice include The Citizens Information Mortgage Arrears Information Helpline 076 107 4050 which is available Monday Friday from 9 30am 5pm www keepingyourhome ie www mabs ie www isi gov ie the Insolvency Service of Ireland is a statutory body established under the Personal Insolvency Act 2012 whose objective is to provide information to borrowers who are unable to repay their outstanding debts This service provides information only and cannot provide legal or financial advice or interpret the law in relation to personal insolvency matters If you require such legal or financial advice you should contact a Personal Insolvency Practitioner or approved intermediary as appropriate Details of such authorised persons can be found on www isi gov ie I am struggling to meet my mortgage repayments What should I do The first and most important thing you should do is to talk to us Together we can look at the range of options available which might help you get your mortgage repayments back on track It is important to remember that you are not alone We have put in place a process to deal with situations such as yours We call this process our Mortgage Arrears Resolution Process or MARP for short This process forms part of our implementation of the Code of Conduct on Mortgage Arrears as published by the Central Bank of Ireland To help you better understand MARP a short booklet is available to you here If you would like to discuss your situation with us please call our Mortgage Arrears Support Unit on 353 1 661 1614 I can t make my full monthly mortgage repayment but I can make a part repayment Is this acceptable If you are unable to meet your monthly mortgage repayments talk to us so that we can consider all the options Talking to us will enable us to review your particular circumstances to examine your finances and put forward available options for your consideration I have agreed a mortgage repayment plan with IBRC in Special Liquidation What will happen if I can t keep up these repayments You should only agree a repayment plan that you realistically believe you can adhere to If however your circumstances change during the course of this new arrangement and you cannot afford to maintain the repayment plan please contact us immediately Please don t ignore the problem or wait until we contact you My financial situation has improved and I am able to increase my mortgage repayments What should I do Please get in touch with us if you would like to increase or amend your monthly mortgage repayments If you are in arrears we will put together a repayment plan to address your arrears situation It is best to clear any arrears within the

    Original URL path: http://www.angloirishbank.ie/Repayment_difficulties/Mortgage_customers/Mortgage_Repayments/Mortgage_FAQ%27s/Mortgage_FAQ%27s.html (2016-02-17)
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  • IBRC - Mortgage FAQs
    MARP with the aim of helping customers experiencing difficulties A copy of this brochure is available here You may also wish to obtain independent advice in relation to your Mortgage Loan Account Sources of free and independent information and advice include The Citizens Information Mortgage Arrears Information Helpline 076 107 4050 which is available Monday Friday from 9 30am 5pm www keepingyourhome ie www mabs ie www isi gov ie the Insolvency Service of Ireland is a statutory body established under the Personal Insolvency Act 2012 whose objective is to provide information to borrowers who are unable to repay their outstanding debts This service provides information only and cannot provide legal or financial advice or interpret the law in relation to personal insolvency matters If you require such legal or financial advice you should contact a Personal Insolvency Practitioner or approved intermediary as appropriate Details of such authorised persons can be found on www isi gov ie I am struggling to meet my mortgage repayments What should I do The first and most important thing you should do is to talk to us Together we can look at the range of options available which might help you get your mortgage repayments back on track It is important to remember that you are not alone We have put in place a process to deal with situations such as yours We call this process our Mortgage Arrears Resolution Process or MARP for short This process forms part of our implementation of the Code of Conduct on Mortgage Arrears as published by the Central Bank of Ireland To help you better understand MARP a short booklet is available to you here If you would like to discuss your situation with us please call our Mortgage Arrears Support Unit on 353 1 661 1614 I can t make my full monthly mortgage repayment but I can make a part repayment Is this acceptable If you are unable to meet your monthly mortgage repayments talk to us so that we can consider all the options Talking to us will enable us to review your particular circumstances to examine your finances and put forward available options for your consideration I have agreed a mortgage repayment plan with IBRC in Special Liquidation What will happen if I can t keep up these repayments You should only agree a repayment plan that you realistically believe you can adhere to If however your circumstances change during the course of this new arrangement and you cannot afford to maintain the repayment plan please contact us immediately Please don t ignore the problem or wait until we contact you My financial situation has improved and I am able to increase my mortgage repayments What should I do Please get in touch with us if you would like to increase or amend your monthly mortgage repayments If you are in arrears we will put together a repayment plan to address your arrears situation It is best to clear any arrears within the

    Original URL path: http://www.angloirishbank.ie/Repayment_difficulties/Mortgage_customers/Mortgage_Repayments/Mortgage_FAQ%27s/ (2016-02-17)
    Open archived version from archive

  • IBRC - Our process (primary residences)
    for an agreed period of time At the end of your moratorium your payments will increase This is because you have not been repaying any of the capital while paying interest only For example if you have 15 years left on your mortgage loan account and you pay only the interest for one year you now have only 14 years left to pay off the remainder of the original sum you borrowed instead of 15 years We recalculate your full monthly mortgage repayment amount to the level needed so you can repay your loan in full over its remaining term Part capital moratorium A part capital moratorium is an alternative repayment arrangement where you pay the interest on your mortgage loan account as well as a reduced amount of capital for an agreed time At the end of your moratorium your repayments will increase This is because you have not been paying back the full amount of capital originally agreed and must pay back the difference over the remaining term of your mortgage loan account We recalculate your full monthly mortgage repayment amount to the level needed so you can repay your mortgage loan account in full over its remaining term Full capital and part interest moratorium A full capital and part interest moratorium is an alternative repayment arrangement where you pay no capital and less than the monthly interest due on your mortgage loan account for an agreed time At the end of your moratorium your repayments will increase so that you can pay back the missed capital and interest payments over the remaining term of the mortgage We recalculate your full monthly mortgage repayment amount to the level needed so you can repay your mortgage loan account in full over its remaining term Full capital and interest moratorium A full capital and interest moratorium is an alternative repayment arrangement where you make no payment towards your mortgage loan account for an agreed period of time At the end of your moratorium your repayments will increase so that you can pay back the missed capital and interest payments over the remaining term of the mortgage We recalculate your full monthly mortgage repayment amount to the level needed so you can repay your mortgage loan account in full over its remaining term Extending your mortgage loan account term If you extend your mortgage loan account term this alternative repayment arrangement means we increase how long your mortgage loan runs for so you can reduce your full monthly mortgage repayment amount to a level that you can afford Because you are borrowing the money for a longer period of time the total amount of interest that you will pay over the lifetime of your mortgage loan account will increase Arrears balance capitalisation An arrears balance capitalisation is an alternative repayment arrangement that means adding your arrears balance to the principal amount due on your mortgage loan account This means you will repay your arrears over the full remaining term of your

    Original URL path: http://www.angloirishbank.ie/Repayment_difficulties/Mortgage_customers/Mortgage_Arrears/Our_Process_Primary_Residences_/ (2016-02-17)
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  • IBRC - Our process (investment property)
    tax relief online at www revenue ie Increasing your mortgage term If your mortgage has for example 12 years left to run IBRC in Special Liquidation may be willing depending on your age and all other relevant circumstances to extend this Although your monthly repayments will decrease in the long run you will pay more in interest than you otherwise would have done Additional life cover may also be required Payment break If your difficulties are only likely to be short term IBRC in Special Liquidation may be prepared to give you breathing space to allow for circumstances to improve Please contact us to discuss your options Although your monthly repayments will decrease in the long run you will pay more in interest than you otherwise would have done Additional life cover may also be required Back to Top Interest only payments Again if your problems are hopefully short term IBRC in Special Liquidation may be willing to accept just the interest part of the payment for a period subject to your individual circumstances Although your monthly repayments will decrease in the long run you will pay more in interest than you otherwise would have done Additional life cover may also be required Switching loans It may be possible to change from an endowment to an annuity mortgage If you give up your endowment policy you may get a lump sum that you could use to reduce arrears However bear in mind that your mortgage payments will go up Please note there may be costs involved Selling your residential investment property The difference between the value of your residential investment property and the amount that you owe IBRC in Special Liquidation is called the equity in your property If your arrears are increasing and you are unable to meet the basic mortgage payment the equity will go down all the time You may end up with very little to spare or even in negative equity if you still owe IBRC in Special Liquidation money even after your house is sold If there is little hope of finding a solution to your current mortgage difficulties you may need to consider selling your Residential Investment Property Back to Top What steps should I take Talk to IBRC in Special Liquidation Make contact with IBRC in Special Liquidation as soon as possible to discuss any mortgage related concerns or problems you may be experiencing Call us on 353 1 661 1614 Remember to budget and be realistic Don t make promises you can t keep For example if you contact IBRC in Special Liquidation and you offer to pay 100 per week towards your arrears as a temporary measure make sure you can actually afford to pay that sum If you can t afford it and then miss a couple of these agreed payments it could make it more difficult to formalise an alternative repayment arrangement with IBRC in Special Liquidation A mortgage budget form is available from us on request and will

    Original URL path: http://www.angloirishbank.ie/Repayment_difficulties/Mortgage_customers/Mortgage_Arrears/Our_Process_Investment_Property_/ (2016-02-17)
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  • IBRC - Appeals and Complaints
    Appeals and Complaints Print this page Repayment difficulties Mortgage customers About mortgages Mortgage repayments Mortgage arrears Our process primary residences Our process investment property Appeals and Complaints Fees charges Mortgage customer information Mortgage contacts SME Customers Appeals and Complaints Republic of Ireland only Get in touch today Contact our Arrears Support Unit on 353 1 661 1614 Monday to Friday 9am to 5 15pm excluding Bank Holidays You have the right to appeal our decision in relation to any of the following where we have offered you an alternative repayment arrangement and you are not willing to enter into this arrangement or where we have declined to offer you an alternative repayment arrangement or where we have classified as not co operating If you decide to make an appeal you must do so in writing within 25 business days from the date you receive written notification of the decision of our ASU You must send all appeal related correspondence to Mortgage Arrears Appeals Board Irish Bank Resolution Corporation Limited in Special Liquidation Stephen Court 18 21 Stephen s Green Dublin 2 If you are unhappy with either our treatment of your case under CCMA or consider that we did not

    Original URL path: http://www.angloirishbank.ie/Repayment_difficulties/Mortgage_customers/Mortgage_Arrears/Appeals_process/ (2016-02-17)
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  • IBRC - Charges for not-cooperating borrowers
    for Not Co operating Borrowers who were mortgage customers of Irish Nationwide Building Society until 1 July 2011 1 Direct Debits Cheques returned unpaid 25 39 per item 2 Conversion from Annuity Loan to Endowment or Endowment to Annuity Loan 190 46 3 Conversion fee for transfer from Variable to Fixed Rate Loan 190 46 4 Customer Letters 12 70 5 Customer Visits 31 74 6 Call Out Rate hourly call out rate per person for attending repossessions 31 74 7 Valuation Fee for a Mortgage in Arrears 25 39 plus expenses Charges for Not Co operating Borrowers who took out their mortgage with IBRC in Special Liquidation formerly Anglo Irish Bank Corporation Limited 1 Unpaid items 10 16 2 Surcharge interest of 4 above interest rate applicable to the loan See the general terms and conditions of your mortgage loan for further details Definition of not co operating customers is as follows A borrower can be considered not co operating with IBRC in Special Liquidation when any of the following applies a the borrower fails to make a full and honest disclosure of information to IBRC in Special Liquidation that would have a significant impact on their financial situation

    Original URL path: http://www.angloirishbank.ie/Repayment_difficulties/Mortgage_customers/Mortgage_Arrears/Fees_charges/ (2016-02-17)
    Open archived version from archive

  • IBRC - Our process (primary residences)
    for an agreed period of time At the end of your moratorium your payments will increase This is because you have not been repaying any of the capital while paying interest only For example if you have 15 years left on your mortgage loan account and you pay only the interest for one year you now have only 14 years left to pay off the remainder of the original sum you borrowed instead of 15 years We recalculate your full monthly mortgage repayment amount to the level needed so you can repay your loan in full over its remaining term Part capital moratorium A part capital moratorium is an alternative repayment arrangement where you pay the interest on your mortgage loan account as well as a reduced amount of capital for an agreed time At the end of your moratorium your repayments will increase This is because you have not been paying back the full amount of capital originally agreed and must pay back the difference over the remaining term of your mortgage loan account We recalculate your full monthly mortgage repayment amount to the level needed so you can repay your mortgage loan account in full over its remaining term Full capital and part interest moratorium A full capital and part interest moratorium is an alternative repayment arrangement where you pay no capital and less than the monthly interest due on your mortgage loan account for an agreed time At the end of your moratorium your repayments will increase so that you can pay back the missed capital and interest payments over the remaining term of the mortgage We recalculate your full monthly mortgage repayment amount to the level needed so you can repay your mortgage loan account in full over its remaining term Full capital and interest moratorium A full capital and interest moratorium is an alternative repayment arrangement where you make no payment towards your mortgage loan account for an agreed period of time At the end of your moratorium your repayments will increase so that you can pay back the missed capital and interest payments over the remaining term of the mortgage We recalculate your full monthly mortgage repayment amount to the level needed so you can repay your mortgage loan account in full over its remaining term Extending your mortgage loan account term If you extend your mortgage loan account term this alternative repayment arrangement means we increase how long your mortgage loan runs for so you can reduce your full monthly mortgage repayment amount to a level that you can afford Because you are borrowing the money for a longer period of time the total amount of interest that you will pay over the lifetime of your mortgage loan account will increase Arrears balance capitalisation An arrears balance capitalisation is an alternative repayment arrangement that means adding your arrears balance to the principal amount due on your mortgage loan account This means you will repay your arrears over the full remaining term of your

    Original URL path: http://www.angloirishbank.ie/Repayment_Difficulties/Mortgage_Customers/Mortgage_Arrears/Our_Process_Primary_Residences_/ (2016-02-17)
    Open archived version from archive

  • IBRC - Our process (investment property)
    tax relief online at www revenue ie Increasing your mortgage term If your mortgage has for example 12 years left to run IBRC in Special Liquidation may be willing depending on your age and all other relevant circumstances to extend this Although your monthly repayments will decrease in the long run you will pay more in interest than you otherwise would have done Additional life cover may also be required Payment break If your difficulties are only likely to be short term IBRC in Special Liquidation may be prepared to give you breathing space to allow for circumstances to improve Please contact us to discuss your options Although your monthly repayments will decrease in the long run you will pay more in interest than you otherwise would have done Additional life cover may also be required Back to Top Interest only payments Again if your problems are hopefully short term IBRC in Special Liquidation may be willing to accept just the interest part of the payment for a period subject to your individual circumstances Although your monthly repayments will decrease in the long run you will pay more in interest than you otherwise would have done Additional life cover may also be required Switching loans It may be possible to change from an endowment to an annuity mortgage If you give up your endowment policy you may get a lump sum that you could use to reduce arrears However bear in mind that your mortgage payments will go up Please note there may be costs involved Selling your residential investment property The difference between the value of your residential investment property and the amount that you owe IBRC in Special Liquidation is called the equity in your property If your arrears are increasing and you are unable to meet the basic mortgage payment the equity will go down all the time You may end up with very little to spare or even in negative equity if you still owe IBRC in Special Liquidation money even after your house is sold If there is little hope of finding a solution to your current mortgage difficulties you may need to consider selling your Residential Investment Property Back to Top What steps should I take Talk to IBRC in Special Liquidation Make contact with IBRC in Special Liquidation as soon as possible to discuss any mortgage related concerns or problems you may be experiencing Call us on 353 1 661 1614 Remember to budget and be realistic Don t make promises you can t keep For example if you contact IBRC in Special Liquidation and you offer to pay 100 per week towards your arrears as a temporary measure make sure you can actually afford to pay that sum If you can t afford it and then miss a couple of these agreed payments it could make it more difficult to formalise an alternative repayment arrangement with IBRC in Special Liquidation A mortgage budget form is available from us on request and will

    Original URL path: http://www.angloirishbank.ie/Repayment_Difficulties/Mortgage_Customers/Mortgage_Arrears/Our_Process_Investment_Property_/ (2016-02-17)
    Open archived version from archive